Privacy Policy

Last Updated: May 20, 2026

At BIG Relief Environmental LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request our services.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when requesting a free consultation, estimate, or contact through our website. This may include:

  • Name

  • Email address

  • Phone number

  • Property/Street address

  • Any details you provide regarding your remediation or restoration needs

2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide free quotes, mold consultations, and reconstruction estimates.

  • Communicate with you regarding your service requests.

  • Improve our website functionality and customer service.

  • Comply with local, state, and federal regulations (such as Pennsylvania Home Improvement Consumer protection laws).

3. Cookies and Third-Party Tracking (Google Ads)

Our website uses cookies and tracking technologies (such as Google Analytics and Google Ads conversion tags). These tools help us analyze website traffic, optimize our ad campaigns, and serve relevant ads to users who have visited our site. Third-party vendors, including Google, use cookies to serve ads based on your past visits to our website.

You can opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third parties when necessary to fulfill our services (such as coordinating municipal permits or state funding documentation on your behalf) or as required by law.

5. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

  • Company Name: BIG Relief Environmental LLC

  • PA HIC Number: #T001201

  • Email: office@bigreliefenvironmental.com

  • Phone: (570) 460-5951